Rules for applying to the Service and Support Service Teamo

Hello! Before contacting us, it makes sense to look in the Help section - maybe there is already an answer to your question.

It will help us to solve the problem quickly if you write about it in as much detail as possible. The more accurately the problem is described, the faster we will solve it!

It would be great if the request contains the following information:

- Email (if the request is from an unauthorized zone)
- The essence of the problem - what happened and what are the steps to reproduce?
- Where exactly the problem occurred (section name or link to the page)
- When it happened (for example, February 10 at 15:30)
- Information about the device - browser version and operating system (for example, Firefox 3.5.1, Windows 7 Home Premium)

We do not really like it when people are rude to us, so we hope for the absence of rudeness and emotions in communication. We are here to help, and communication in a respectful tone makes this process more pleasant and effective.

P.S. Our emails may end up in the "Spam" or "Doubtful" folder, so you can also check for a response there. Or even easier - add our sender address to the "White List" of the mail service.